Refund policy
Return & Refund Policy – Kynor Club
This Return & Refund Policy applies to all purchases made from Kynor Club. By placing an order on our store, you agree to the terms outlined below.
1. Eligibility for Returns
You have the right to request a return within 7 days of receiving your order.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned in their original packaging (including accessories, cases, and inserts)
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Items must not show signs of wear, damage, or misuse
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Proof of purchase (order number or confirmation email) is required
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
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Items purchased on sale or with a discount (unless defective)
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Gift cards
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Items damaged due to improper use or handling
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Products returned without prior authorization
3. Return Process
To initiate a return, you must contact us first at:
Please include:
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Your full name
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Order number
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Reason for return
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Photos (if item is defective or incorrect)
Once approved, we will provide return instructions.
Returns sent without prior approval may not be accepted.
4. Return Shipping
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Customers are responsible for return shipping costs
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Shipping fees are non-refundable
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We recommend using a trackable shipping service, as we are not responsible for lost returns
5. Refunds
Once your return is received and inspected:
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You will be notified of approval or rejection
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If approved, refunds will be issued to your original payment method
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Processing time may take 5–10 business days, depending on your bank or provider
Original shipping costs are non-refundable.
6. Exchanges
We only replace items if they are:
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Defective
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Damaged during shipping
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Incorrect item received
If you need an exchange, contact us at suport@kynorclub.com within 7 days of delivery.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
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Contact us within 48 hours of delivery
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Provide clear photos of the issue
Failure to report within this timeframe may result in denial of the claim.
8. Delivery Information
We ship internationally.
Estimated delivery time:
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4 to 7 business days
Please note:
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Delivery times are estimates and may vary due to customs or carrier delays
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We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect address information
9. Order Issues & Chargebacks
By purchasing from Kynor Club, you agree:
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To contact us before opening a chargeback or dispute
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That unauthorized chargebacks may be contested with proof of delivery and policy acceptance
We maintain the right to deny refunds in cases of abuse, fraud, or policy violation.
10. Cancellations
Orders may only be canceled within 12 hours of purchase.
After this period, orders may already be processed or shipped and cannot be canceled.
11. Contact Information
For any questions regarding returns, refunds, or exchanges, contact us:
By using our website and purchasing from Kynor Club, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.